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Medical service
Digital applications
Do you have questions about our digital services or applications?
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Our support team will be happy to help you with any questions you may have about the MEDICE Health Family's digital offerings—quickly, easily, and personally.
Whether you have technical questions, access problems, or application questions, we are here for you. Your feedback also helps us to continuously develop our digital services and tailor them to your needs.
Contact MEDICE Arzneimittel Pütter GmbH & Co.:
Phone: 0800 7240452 (free of charge)
Send email
What is a digital application?
Digital applications are innovative, technology-based solutions that support patients and healthcare professionals in their everyday work. These include health apps, e-learning tools, and digital service platforms—also known as DiGA (digital health applications)—which have been tested and approved by the Federal Institute for Drugs and Medical Devices (BfArM).
At MEDICE, we develop and support digital solutions that offer practical added value for modern, networked pharmacy and practice workflows.
Note: We also answer many frequently asked questions about our applications in our FAQ sections directly on the product pages.
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Especially for hiToco® inquiries
For all technical or content-related support inquiries regarding the hiToco® digital application, please contact our support team directly:
Last updated: Friday, August 8, 2025