Medical service

Drug safety

Report a side effect

If you observe any side effects associated with a MEDICE product, please notify us promptly.

If you have any questions about side effects, adverse drug reactions (ADRs), or acute misuse of our products, our medical department will be happy to assist you - Monday through Friday from 7:30 a.m. to 5:30 p.m.

Your report will help us to continuously monitor the safety of our medicines and make them even safer for all patients. Thank you for your support!

Contakt MEDICE Arzneimittel Pütter GmbH & Co.:

Phone: +49 2371 937-0
Fax: +49 2371 937-106
 Send mail

Phone number outside office hours:
Phone: +49 2371 5426653

Federal authorities:

www.pei.de
www.bfarm.de

Fax PEI: +49 6103 / 77-1234
Fax BfArM: +48 228 / 207-5207

What counts as a side effect?

Side effects are unwanted reactions that occur in connection with the use of a medicine—regardless of whether they are already known or new.

Report, for example:

  • new or unusual symptoms after taking the medicine

  • interactions with other medicines

  • unexpectedly strong or long-lasting effects

  • application errors or improper use

  • suspected product quality issues (e.g., packaging, shelf life)

Even rare or initially inconspicuous observations can be significant. Your report makes a valuable contribution to drug safety.

Why your feedback is important

The safety of our products is MEDICE's top priority - even after they have been approved. This is because even the best clinical studies cannot predict all possible reactions to a drug in advance. Every person reacts differently - and that is precisely why your experience from everyday practice or treatment is so valuable.

Your report helps us to

  • identify new or rare side effects at an early stage,

  • continuously improve the safe use of our products, and

  • meet legal obligations regarding drug safety.

We take all feedback seriously – regardless of whether you are a patient, healthcare professional, or family member. Your comments are included in our internal evaluation and help us ensure the highest standards of drug safety.

Last updated: Friday, August 8, 2025